RSVP showing member introduction info
Why are the members introduction information now showing in the RSVP feed. If this is an enhancement it's not a good one! It's confusing to have all this data in the feed. If members want to read intros then they can click on members to do so. I don't care to see this on my groups as an organaizer or with groups I RSVP for.
We’re currently displaying profile information in the RSVP list as a split-test. We believe that providing a little more information about who’s going to a Meetup will help Members feel more comfortable RSVPing. We also hope that having some Member details at a glance will lead prospective Members to Meetup Groups that will be the best fit for them. Some Members will see this right now, and some will not; we’re studying the effects to help improve RSVP numbers and encourage new Members to join Meetups.
We do not have plans to remove profile intros from the RSVP list. If you have suggestions to improve to the way the information is presented in the list, please let us know.
In the coming months, we’re looking at ways to streamline and improve the overall RSVP experience. We appreciate your patience and your comments.
177 comments
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Kay
commented
Maria - I'm with you. Deleting all my intros.
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Kay
commented
Way not to listen to your customer feedback. Nice..
If you are doing a split test, and there are 400+ votes against this feature, the test worked as expected, and you now know the result. That is, customers hate the feature. -
Maria
commented
I'm one of those people that have been chosen not to see this feature! Yay! I'm also in the process of deleting my intro to my groups & encourage others to do the do the same!
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Anonymous
commented
Anyone notice our intros are suddenly gone??? Just saw this. Yay!!! :-) Does that mean that our RSVP comments will now be displayed once again in the RSVP section? Hopefully! I'm having someone test it out now.
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Dan Chusid
commented
Being a Meetup organizer almost since the beginning, I've learned to live with dumb decisions here. Welcome to my Meetup world :(
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Emmy G
commented
How to improve the presentation of profile intros in the RSVP list:
(1) Instead of putting the RSVP comments in the list proper, leave them in the mouse-over pop-up, as was done in the past and currently in one half of the split test. That way, if we want to know more about a person, *all we have to do is hover over their name or picture.* In terms of getting to know people, the info provided in the pop-ups seems good, because it includes some of the other groups one has in common with the person, how many times they’ve RSVPed, etc. – often more useful than the intro. And then we can meet them in person, in accord with the stated goals of Meetup...
Having intros in the RSVP list, as in the other half of the split test, lengthens the list, makes Meetup look like a dating site, and fills what was once a place for dynamic, event-related info with static, repetitive blurbs.
(2) Now, use the fields in the RSVP list to permit attendees to display editable RSVP comments, instead of dumping them into the comment stream with other comments. That would make it easier to organize things such as potlucks and carpools and for members to qualify their RSVPs with comments such as “if I get off work on time” or “excited to go on my first hike with this group!” The comment travels with the RSVP, so if the member changes their RSVP to “no,” the comments don’t hang around in the comment stream confusing people. Give organizers the ability to delete inappropriate RSVP comments.
In other words, the display of info in the RSVP field wasn’t broken – there was no need to “fix” this and make it worse.
But what *is* broken is your relationship to your paying customers – organizers – as well as to members. Organizers and members overwhelmingly do not want intros in the RSVP list, but Meetup has ignored our opposition to these changes. Respectfully, *that’s* what you need to fix.
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Billy
commented
I think your lack of concern for the overwhelming wishes of the members here is disgraceful! We HATE this feature!
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ramjam
commented
What does child do when it doesn't want to listen? It puts its fingers in its ears! Children at meetup HQ please pull your fingers out and listen to the overwelming voices of adults who do not want your imposed changes to the RSVPs. This is for me the worst case of BAD customer relations I have ever seen from a company.
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Diana
commented
I don't even know why I bother writing again as you're obviously not listening, but here goes: I am GREATLY DISAPPOINTED with this response, how is pissing off organizers and members alike going to bring more business to you? (ultimately, that's what we're talking about, isn't it?).
People are willing to pay for a service that works well, if you screw it up they might start abandoning this platform altogether. Has that though crossed your mind?
I see you moved from showing all the intro info in the RSVPs body to showing it when hovering over participants, still a bit of a nuisance, but an improvement. Now, can you PLEASE BRING BACK the possibility of commenting UNDER RSVPs????? We have to go to all sorts of lengths to find the necessary info, it's a major waste of time and honestly frustrating.
Also, I'd be curious to know: how many people exactly said the intro info under the RSVPs was useful? Was there anybody at all?
A word of advice for your next "improvement": flag the idea, POST A SURVEY, send the link out to all members and TAKE THE RESULTS INTO ACCOUNT. Learn to listen, will ya folks?
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Steve
commented
Alex and Lisa Marie - I notice that your comments have no 'Flag as inappropriate' link so I'm doing it here.
"looking at ways to streamline and improve the overall RSVP experience" - you've done the opposite.
"What parts are useful? Which are not?" - the member profile is NOT!
Neither of you mean what you say or heed what we say. You're both hypocrites. -
Treela
commented
This is ridiculous. Clearly people don't like this feature, yet Meetup is persisting? Why go against what your members want? Also, if you want to do your research, you should ask meetup groups to participate voluntarily. You're kind of hijacking our group otherwise. We pay for it, so we should have this choice. And ditto no all the other replies!
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susan
commented
OBTW this is not dating game -you are trying to make them feel more comfortable? - give me a break - RSVP experience? - what on earth does that mean? Your studying the effects? sorry but I can't stop laughing!!! Yes I have a suggestion - you can have my one vote that you sent back to me - it is basically useless -
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susan
commented
I guess Alex you guys really don't give a crap what we think - we pay for our groups - don't ever forget that - so please listen to what we want and not what you want!!
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Anonymous
commented
How about we tell all our members to change their introduction to "I hate my intro being in the RSVP box, everyone else does too, but Meetup doesn't care"? He he... :-)
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Anonymous
commented
To find out anything about the people attending, you have to click on their profile as it is anyway...the one line that shows up in the RSVP box is just annoying and distracting. NOBODY LIKES IT! I used to be able to coordinate all kinds of important information simply with the replies to the RSVPs...what people were going to bring, who has a pass to get into the park where we will be hiking, which meetup location people will be meeting at, who has an appropriate car we can drive, etc. Now, all that crucial info is mixed in with the mumbo jumbo of comment threads, some of the comments completely irrelevant.
PLEASE . GO . BACK . TO . THE . WAY . IT . WAS. There was NO problem with it, and it worked awesome. Now there IS a huge problem, and the entire functionality is gone. Do you guys care? You had an idea, it didn't work. No problem. Just undo it and go back to how it was.
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Jonathan Milenko commented
The point of Meetup is meet people in person. HQ, please read the preceding statement with the intention of taking it to heart.
No one is interested in reading brief on line self-descriptions. HQ, ask yourselves, why does everyone understand something so obvious, with the glaring exception of MUHQ?
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JEM
commented
So, everyone says "no", and thinks that it's a horrible idea to keep this idea, yet you go ahead with it, anyway? Yeah, that makes sense, Meetup! Why bother having a feedback forum if you're not even going to take opinions into account!?
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Thomas L
commented
All, in your group sections, disable the requirement for users to enter an introduction when joining and then email everyone to tell them to delete their intros.
Meetup has become ridiculous. We as users and payers have asked time and time again to have this feature removed. I bet Meetup can't even prove that users requested this feature or wanted it.
Lisa Marie said they were testing this feature but clearly they are just enabling it. Meetup should be asking for volunteers to trial this feature or doing it in their test environment. They can't even back out code! If there are digital lawyers out there, please start looking into any violation of contract in their terms and conditions.
I'm curious if this breaches any sort of Data Protection laws in the UK where I'm currently based.
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Di
commented
I'm gobsmacked. What amazing arrogance. You ask for our opinions and then completely ignore them. Clearly, meetup have absolutely no regard for our opinions or suggestions.
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Patrick
commented
FAIL. Although I don't have a strong opinion either way, apparently the overwhelming majority of users willing to take their time and weigh in on the matter do not like this 'feature'. So who are your stakeholders? Why ask for feedback if it won't have any effect on your decisions? (Or if you have already decided, then there's nothing to discuss.)